Privacy Policy

This privacy policy sets out how Unwind Worldwide uses and protects any information that you give us when you use this website.

Unwind Worldwide is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Unwind Worldwide may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 03 October 2011.

What we collect

We may collect the following information:
• name
• contact information
• in relation to a booking we would also collect your date of birth and if necessary details of any medical conditions, dietary requirements or religious beliefs as well as the full details of all additional passengers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• We may periodically send promotional material about special offers or other information which we think you may find interesting using the contact details which you have provided. We will only send this information if you have previously requested it.
• When making a booking only, your relevant information is passed on to those companies whom you have contracted to fufil your travel/holiday arrangements, such as an airline, hotel or transfer company.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by updating your mailing preferences or by writing to Data Controller, Unwind Worldwide, Gainsborough House, 33 Throgmorton Street, London, EC2N 2BR.

We will not sell, distribute or lease your personal information to third parties unless we have your permission, it is necessary in order to fufil your holiday booking (if applicable) or we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like us to send you a copy of the information held on you please write to Data Controller, Unwind Worldwide, 99 Bishopsgate, London, EC2M 3XD. Please note a small administration fee may be payable.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible at the above address. We will promptly correct any information found to be incorrect.